07847731880 * email@example.com
Lovelies Delights * Based in Mold, North Wales * firstname.lastname@example.org
Q. How far in advance do we need to book our wedding cake?
A. We recommend you book your wedding cake in at least 6 to 8 months before your wedding. Email us at email@example.com or click here to access our order form to check our availability.
Q. How do we reserve our wedding date?
A. Your wedding date can be booked in by paying a non-refundable deposit.
Q. What do we do if we haven't decided on design or flavours yet but want Lovelies Delights to make our cake?
A. You can book your wedding cake with us by paying a £50 non-refundable deposit. This secures your wedding date. We then recommend booking in for a design and tasting consultation around 6 months before your wedding to discuss your design and choose your flavours.
Q. How do we sample your cakes and decide on a design?
A. You can book in for a private design and tasting consultation. We charge £15 per couple which is deductible on orders placed over £250. You get to choose three flavours from our cake menu (you can view this here) to sample and discuss your thoughts and ideas to decide on the design of your wedding cake.
Q. Do you have a delivery service?
A. Yes we will happily deliver and set up your wedding cake for you at your venue. Delivery and set up is an additional cost to cover the cost of our petrol and time.
Q. When do we need to pay for our wedding cake?
A. A non-refundable deposit is taken upon placing your order. The final payment is then due 4 weeks before the date your cake is required.
Q. What happens if we need to cancel our order?
A. All deposits are non-refundable, but if you cancel a month before the collection/delivery date, all other payment will be refunded. If cancelling less than three weeks from the requested date, we will be unable to refund any payments as we will already have begun working on your order.