01352 757836

Privacy Policy & Cookies

Lovelies Delights is a sole trader with registered office at 43 High Street, Mold Flintshire, CH7 1BQ
This policy sets out the basis on which any personal data we collect from you, or that you provide to us will be processed by us when you:

  • Use our website: www.loveliesdelights.com
  • Purchase products from us

For the purpose of the General Data Protection Regulations, we are the data controller and you are the data subject. We can be contacted directly at info@loveliesdelights.com

What data do we collect?

Your personal data (information which identifies you) will typically include your name, address, telephone numbers and email.

Why is your data being collected?
We have a “legitimate interest” to collect your personal data for the purpose of communicating with you and sending you occasional newsletters, and an “implied contract” for delivering cake orders to your home or another venue.

How do we collect your data?
Your data will be collected directly from you, via a number of routes including the website order form, website cookies, social media messaging, direct email, telephone or 1-1 conversations.
We undertake to collect your data only for specific, legitimate, relevant and necessary purposes.

How do we process and store your data?
We will process your data lawfully and securely in our various electronic and paper filing systems. We will make our best efforts to store your date accurately and keep it up to date with an annual review. We will not keep your data any longer than is necessary, and no longer than 10 years.

Who will we share your data with?
If you are a client, your data will not be shared with any other parties.
We use MailChimp to handle our occasional newsletter and their data is stored in the USA.
We use social media (Facebook, Instagram, Pinterest & Twitter) to engage with our clients and their data is stored in the USA.
Our website may contain links to third party websites. If you click a link to visit a website operated by a third party we urge you to check their Privacy Policy carefully. We have no responsibility for any such third party sites linked to from our Websites, nor can we take responsibility for how they handle and store your personal data.

What are your data rights?
Right of access: If you wish to access your data that we hold, you should email or write to us and we will fulfil this within 30 days.
Right to rectification: You have the right to require us to rectify any inaccurate information we hold about you. You should email or write to us and we will rectify this within 30 days.
Right to erasure: If you wish to permanently erase your data that we hold, you should email or write to us, withdrawing your consent, and we will fulfil this within 30 days.
If you are unhappy with the way we are managing your personal data, please write to us at the address above and we will reply within 28 days. If you are still unhappy, you have the right to raise a complaint with the Information Commissioner’s Office.

Any changes we make to our privacy policy in the future will be posted on this webpage and where appropriate, notified to you by email. Please check back frequently to see any updates or changes to our privacy policy.

Use of Cookies
Our website, like many other websites, uses cookies. ‘Cookies’ are small pieces of information sent to your computer and stored on your hard drive to allow our website to recognise you when you visit. The cookies collect statistical data about your browsing actions and patterns but do not identify you as an individual. We use this information to improve the website experience. It is possible to switch off cookies by changing your browser preferences.
We use Google Analytics to analyse the use of this website. Google Analytics generates statistical and other information about the website using Cookies. Google will store this information.